Enterprise Service Operations Center (ESOC) & Cleared Jobs
CSRA is a prime provider of Intelligence personnel for the Government. We are always looking for all levels from entry to seasoned experts.
As part of the program, CSRA will provide DoDIIS (Department of Defense Intelligence Information System) customers worldwide with an ESOC consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and in-field customer engagement support. CSRA will be the first point of contact for IT problem resolutions, helping to increase user satisfaction, reduce resolution time, and consolidate and standardize remote and in-field customer support at the enterprise level. This is a wonderful example of how we will be leveraging our services and providing our customers with next-generation IT support. Selected candidates will be performing this leveraged support at our existing Annapolis Junction, MD site, the new Integrated Technology Center (ITC) in Bossier City, LA. and additionally,at multiple CONUS/OCONUS locations.
In Annapolis Junction, MD:
- Service Desk Specialist- Level 0
- Service Desk Specialist- Level 1
- 16003UM- Service Desk Specialist – Level 2
In Bossier City, LA: